[FREE VIDEO] Executive Forum: How AI and Automation are Changing How We Think About Customer Experience


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Unity & Company regularly hosts executive forums to bring timely insights and strategies to help leaders better harness the power of the people in their organizations.

In this month’s executive forum, our CEO, Scott Arrieta guides us through an information-filled session on how artificial intelligence is impacting customer experience capabilities and strategies and how the further development of AI could impact employment opportunities and training requirements in the field of customer experience in the near future.


Scott Arrieta